Account deletion
You can request deletion of your Kommonly account and associated data from inside your account, or by contacting us if you cannot sign in.
Delete your account in Kommonly
- Sign in to Kommonly.
- Open Settings.
- Go to Account.
- Choose Schedule deletion and confirm the request.
If you cannot sign in
Email hello@kommonly.com from the address on your Kommonly account with the subject Account deletion request.
We may ask you to verify account ownership before deleting data.
What is deleted
- Your family profile, children profiles, profile photo, privacy settings, connections, invitations, posts, messages, events, and account records associated with your Kommonly account are scheduled for deletion.
- Deletion has a 30-day recovery period. During that period the account is deactivated and hidden from discovery, and you can sign in to cancel deletion.
- After the recovery period, we delete or anonymize account data subject to backups, security records, moderation records, legal obligations, and records we must keep to protect the community.